An appeal from ABHMS IT/IS
We kindly request your understanding and patience as we strive to assist you. Our dedicated IT department, though currently facing understaffing and an overwhelming workload, is working tirelessly to provide you with the best and fastest support possible. The reason we have partnered with ALLCovered and established a help support line is to ensure that we can efficiently address your needs and provide the assistance you require.
We kindly ask for your respect and consideration during this challenging time as we navigate these circumstances together.

ABHMS IT & AllCovered Tech Support Hotline

877-224-8911

  • CALL 877-224-8911

    Here are a few reasons to call All Covered Support:

    Username and password issues, Multifactor Authentication (MFA) issues, Monitor / Screen problems, Computer desktop and file problems, unable to open an app, software installation or upgrading, accessing network drives or OneDrive, clearing the printer queue, not receiving emails, changing settings on computers, need help after work hours, IT staff is busy helping others or working,

    …

    and more.

  • ABHMS IT Support

    Get IT support by visiting this link.

    You can also send an email to help@abhms.org.

    You can also call the support line above. The support agents are friendly, helpful, and available 8 am - 8 pm Eastern time on weekdays to provide support.

    Use this form to submit a request, too:
    https://abhms.freshdesk.com/support/tickets/new

  • Salesforce

    Premium support is provided for ABHMS.

    For Salesforce help, first try the question mark “?” located at the top right of the Salesforce

    Primary Help Site:
    https://help.salesforce.com/s/

    ABHMS Support for SF:
    https://help.salesforce.com/s/support
    Org ID: 00D5f000007FFgoEAG
    You must be logged in to access the support portal.:

    Phone
    1-800-NO-SOFTWARE
    1-800-667-6389
    Company Passcode: 20082048
    Designated Contact Passcode: 223591578

  • SmartSheet

    Premium support is provided for ABHMS.

    Premium support comes with Professional support that includes a professional technical contact and support available 24x7.

    Primary Help Site
    https://help.smartsheet.com

    Phone

    1 (844) 498 - 5364

    Open a new support ticket online
    https://supportportal.smartsheet.com/s/contactsupport

  • MinistrElife

    MinistrElife support tickets can be submitted via the ABHMS Help Desk Support website by clicking here.

    To request and vote for new features and updates, visit the feature request page (coming soon).

  • Thinkific (CCL)

    Premium support is provided for ABHMS.

    To contact support you must be signed into the Thinkific Admin portal!

    Click on the blue and white chat icon in the lower right corner of the screen to launch our in-app chatbot, Champ. You can submit a ticket, start a chat during business hours, or book a call with the support team - all from within the widget.

  • Stripe

    Current integration with Stripe include: Judson Press Square mobile payments, Squarespace Sites for JP, MinistrElife subscriptions, Salesforce / Form Assembly payments, and Zoom Conference Integrations

    Contact Saeed Richardson for technical assistance using Stripe.

  • Freshdesk

    Premium support is provided for ABHMS.

    Help can be accessed while logged into Freshdesk through the integrated help options in the menu.

  • Square Payments

    Square payments is primarily used by Judson Press for processing electronic payments for book purchases. Square also integrates with the Judson Press Squarespace.site.

    For assistance, contact submit a help ticket or contact Saeed RIchardfson.

Submit a Help Ticket

An appeal from IT …

We kindly request your understanding and patience as we strive to assist you. Our dedicated IT department, though currently facing understaffing and an overwhelming workload, is working tirelessly to provide you with the best and fastest support possible. The reason we have partnered with ALLCovered and established a help support line is to ensure that we can efficiently address your needs and provide the assistance you require.

We kindly ask for your respect and consideration during this challenging time as we navigate these circumstances together.